Privacy Policy

Last Updated: [09.18.2025]

Balance & Bliss Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book an appointment, or otherwise interact with our services.

1. Website Hosting & Wix Platform

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

For more details, please see the Wix Privacy Policy.

2. Information We Collect

We collect two types of information:

Information you provide directly
- When you book an appointment, fill out a contact form, subscribe to updates, or make a payment, we may collect personal details such as your name, email address, phone number, billing information, and any information you choose to share.
Information collected automatically by Wix and third parties
- When you visit our site, Wix may automatically collect non-identifiable information such as:
  - IP address
  - Browser type and version
  - Device type
  - Cookies and similar technologies (for performance, analytics, and personalization)

3. How We Use Your Information

We use the information we collect to:

Provide and operate our services
Respond to inquiries and process bookings
Send important updates or communications (with your consent)
Improve our website and user experience
Comply with legal or regulatory requirements

4. Sharing of Information

We do not sell your personal information. However, we may share information with:

Wix.com, our website host and service provider
Third-party providers such as payment processors, scheduling tools, or analytics services, only as needed to operate our business securely
Legal authorities, if required by law

5. Cookies & Tracking

Our website uses cookies and similar technologies to help analyze traffic and improve your experience. These may include cookies from Wix and third-party tools (e.g., Google Analytics).

You can manage or disable cookies through your browser settings. If you are located in the EU/UK, you may see a cookie banner on our site where you can set your preferences.

6. Data Storage & Security

Your data may be stored through Wix’s servers and

databases, which are secured behind firewalls. Wix complies with international security standards and regulations (including GDPR and CCPA, where applicable).

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or request deletion of your personal data
Withdraw consent for marketing communications
Restrict or object to certain types of processing

To exercise these rights, please contact us using the information below.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Balance & Bliss Therapy
📧 Email: baliegh.butler@balanceandblisstherapy.com
📞 Phone: 878-293-7723